Crisis Response Protocol

If you need help now

If you or someone else is in immediate danger, contact local emergency services. United States: call or text 988 to reach the 988 Suicide & Crisis Lifeline. outside the United States: use findahelpline.com for crisis services.

Savecraft is not a crisis service, medical provider, or substitute for professional help.

What hosted companion chat does

When potential self-harm content is detected, Savecraft:

1. sends the current user message and recent conversation turns to OpenRouter for automated safety classification;
2. appends crisis-resource information to the conversation; and
3. logs the referral event without message content.

On account deletion, referral events are aggregated into non-identifying counts and then permanently deleted. Referral counts are reported annually as required by California law.